FAQ

• When using BBQ (advance reservation required)
  An additional fee of 3,300 yen (included) will be charged.
  *Notes and details
  *You need to make reservation in advance.
  ◆Things we would like guests to prepare
  *Disposal paper cup & dish, Food&Beverages & Seasonings
  (Glasses and dishes are prepared, but they are earthenware, so please avoid using them)
  ◆Things we will prepare
  One WEBER grill※tongs for charcoal and food, charcoals※approx 2kg, a fire starter, gloves
  *Ingredients including meat and vegetables are not prepared at our facility
  *We may have to ask you to cancel it depends on weather conditions.
• Is Day-Use available?
  We do not have any plans for a day use. Same price will be applied as one night stay per day.
  Ex. If 2 people stay over night, other 2 guest use day time only, it is considered as 4 guests.
• How many people can "HAMAYURI" accommodate?
  "HAMAYURI" can accomodate 12 people at max. If the number of guests will be more than its capacity, please let us know in advance.
  info@ghkoko.com
• If we cancel booking, is there cancellation fee?
  Cancellation fee will apply based on these conditions. 14 days before check in date, and 100% for the booking fee.
• Can we check-in or check-out at irregular timing? (Before or after fixed time)
  Usually, we do not accept check-in or check-out except fixed timing. * If the reason can be unpreventable, or in urgent case, please let us know as soon as possible.
• How far is Lake Kawaguchi?
  From "HAMAYURI", it is about 2~3 minutes walking.
• Are there convenience stores nearby?
  There are convenience stores within 7-8 minutes away by walking, 2-3 minutes away by car. The nearest super market is 10-15 minutes away by car.
• Can we use firecrackers?
  For safety and environmental reason, any firecrackers is prohibited in Fuji Kawguchiko town. We ask for your kind understanding and cooperation.

Base Information